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PLEASE READ THE INFORMATION BELOW REGARDING DELIVERY

 

OUR DELIVERY INFORMATION


ALL ORDERS RECEIVED ARE MADE TO ORDER AS WE CARRY PLAIN STOCKS AND THEN EMBROIDER THEM WITH YOUR SCHOOL LOGO AFTER WE REACH THE CUT OFF DATES.
WE AIM TO DELIVER SCHOOL WEAR ORDERS DIRECT TO YOUR SCHOOL FOR COLLECTION APPROXIMATELY ON THE 15TH AND THE LAST DAY OF THE MONTH.
DURING OUR BUSY SUMMER PERIOD DUE TO HIGH VOLUMES DELIVERY TIMES MAY BE EXTENDED BY UP TO TEN DAYS TO COMPLETE YOUR ORDER

PLEASE BE PATIENT WE WILL EMAIL YOU ONCE WE SHIP YOUR ORDER.


YOU CAN LOGIN TO YOUR ACCOUNT AND CHECK THE STATUS OF YOUR ORDER BY CLICKING ON THE YOUR ACCOUNT LINK TO THE LEFT OF THE PAGE.

UNDERSTANDING YOUR ORDER STATUS


WAITING FOR CUT OFF DATE  YOUR ORDER HAS BEEN PLACED AND IS WAITING WITH OTHER ORDERS UNTIL THE CUT OFF DATE IS REACHED

EMBROIDERY PROCESS   YOUR ORDER IS NOW BEING EMBROIDERED  AND WILL BE DESPATCHED AS SOON AS IT HAS BEEN PACKED

 

COMPLETE   YOUR ORDER HAS BEEN SHIPPED OR IS WAITING FOR THE SCHOOL TO REOPEN DURING HOLIDAYS TO TAKE DELIVERY

ALL ORDERS ARE COLLATED OVER A TWO WEEK PERIOD AND THEN EMBROIDERED AND SHIPPED.

PLACE YOU ORDER BETWEEN 1ST OF THE MONTH UNTIL MIDNIGHT ON THE 15TH AND YOU WILL RECEIVE YOUR ORDER APPROXIMATELY AT THE END OF THE MONTH

ORDER BETWEEN 16TH OF THE MONTH UNTIL MIDNIGHT ON THE LAST DAY OF THE MONTH AND YOU WILL RECEIVE YOUR ORDER APPROXIMATELY  IN THE MIDDLE OF THE FOLLOWING MONTH

DELIVERY TO SCHOOL IS TO BE COLLECTED FROM THE SCHOOL OFFICE OR A DEDICATED COLLECTION POINT CHOSEN BY YOUR SCHOOL
YOU WILL BE NOTIFIED BY EMAIL ONCE YOUR ORDER HAS BEEN SHIPPED.

 

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HOME DELIVERY

THIS OPTION WILL NOT REDUCE DELIVERY TIMES YOUR ORDER WILL BE SENT THE SAME TIME AS ORDERS GOING INTO SCHOOL


WE WILL SEND YOU AN EMAIL ON THE DAY WE SHIP YOUR ORDER.
WE DO OUR BEST TO GET YOUR SCHOOL WEAR TO YOU AS SOON AS POSSIBLE AND AS A RESULT SOME ORDERS MAY ARRIVE EARLIER THAN OTHERS.
SCHOOL WEAR ITEMS SUPPLIED ARE SUBJECT TO AVAILABILITY OF STOCKS AT THE DATE OF YOUR ORDER. IF YOU ARE ORDERING MORE THAN ONE ITEM, YOUR SCHOOL WEAR MAY BE SENT TO YOU IN INSTALMENTS,
IF CERTAIN ITEMS ARE OUT OF STOCK WE MAY USE AN ALTERNATIVE BRAND OF EQUAL QUALITY TO COMPLETE YOUR ORDER.
IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES OR PENALTY FOR ANY DELAY IN DELIVERY.